Ontario County 9-1-1 Center Undergoes Major Renovation

Ontario County’s 9-1-1 dispatch center has officially completed a long-awaited renovation, modernizing its facilities to better serve emergency response efforts.

After 12 years of continuous operation, the Communications Bureau’s dispatch center underwent significant updates, including new workstations designed to enhance efficiency and accommodate future technological advancements. The renovations ensure that dispatchers can seamlessly handle emergency calls while operating within the county’s multi-frequency emergency communication system.

The newly upgraded center became fully operational last Thursday morning, providing dispatchers with an improved workspace tailored to the demands of 24/7 emergency response. The modernization is expected to support the county’s ability to integrate emerging technology in the years ahead.

County officials have shared images of the transformation, showcasing the improved infrastructure aimed at maintaining reliable emergency communication services for the community.